£5,000,000

Applicable Schedules:

Schedule 1 – Services Description Schedule 2 – Service Levels

Schedule 3 – Data Processing Addendum

Sanctus is a specialist provider of coaching services to corporate clients. Coach is an accredited coach, qualified in the specialisms of coaching which Sanctus wishes to offer its clients (“Client”). Sanctus wishes to appoint Coach, and Coach wishes to provide his/ her Services to Sanctus, in accordance with, the terms of this Agreement.

The Agreement is comprised of the Commercial Terms, the Terms and Conditions and the Schedules appended hereto.

The Parties shall comply with their respective obligations under this Agreement. In the event of any conflict or inconsistency between these Commercial Terms, the Terms and Conditions and/or any Schedules, the order or priority shall be in that order (with these Commercial Terms prevailing) unless expressly stated otherwise. Defined terms in this Agreement shall have the meanings given to them in the Terms and Conditions.

THIS AGREEMENT has been entered into by an authorised signatory of each Party on the date of Sanctus’ signature below.

payable to Coach in accordance with this Agreement.

11.4 If Coach is a company, Coach acknowledges and agrees that any act or omission of any of its Personnel which, had it been the act or omission of Coach, would have constituted a breach of this Agreement shall (for the purposes of this Agreement) be deemed to be an act of omission of Coach.

11.5 If Coach is a company, Coach shall procure that none of its Personnel seek to enforce any rights or make any claim against Coach or its Affiliates in connection with this Agreement and Coach acknowledges that the mechanism set out in this Clause 11 provides appropriate and fair rights of redress in this regard.

12. FORCE MAJEURE

12.1 If either Party is affected by a Force Majeure Event, it shall notify the other Party of the Force Majeure Event within five (5) Business Days of becoming aware of the same, giving full written details of the nature of the Force Majeure Event, including its best estimate of the likely extent and duration of its inability to perform its obligations under this Agreement as a result of such Force Majeure Event and, thereafter, shall promptly provide any further information which the other Party may reasonably require.

12.2 Neither Party to this Agreement shall be liable to the other for any failure or delay in performing its obligations under this Agreement to the extent that such failure or delay is caused by a Force Majeure Event and the affected Party shall be entitled to a reasonable extension of time for performing its relevant obligations.

13. CONFIDENTIALITY

13.1 Neither Party shall (and shall procure that none of its Affiliates shall), at any time during the Term or thereafter, disclose or allow to be disclosed to any person any confidential information of a technical, business, financial, price-sensitive or other nature concerning the business or affairs of the other Party (or any member of its Group) (including, without limitation, the Client’s identity) or entrusted to the other Party by any third party, or the terms and conditions of this Agreement (including, in particular, the Fees), other than where: (a) the

disclosing Party has obtained the other Party's consent; (b) the disclosure is required by applicable law or any regulatory or tax authority; (c) the relevant confidential information is already in the public domain; or (d) the relevant confidential information is disclosed to the disclosing Party's professional advisers in the proper performance of their duties and under a duty of confidentiality.

13.2 Coach shall not, at any time during the Term or thereafter, disclose or allow to be disclosed to any person the Coachee’s identity and any information shared with the Coach during a Session other than where: (a) the Coach has obtained the Coachee’s express consent; (b) the disclosure is required by applicable law or any regulatory authority or pursuant to the Coach’s certification; or (c) the data is de-identified or aggregated in such a way that the Coachee is not identifiable.

13.3 Notwithstanding Clause 13.1, Sanctus hereby authorises Coach to publicise its relationship with Sanctus and to do so using Sanctus's name and logo on Coach's website and other marketing materials, provided that in doing so Coach shall not do any act or make any statement which Coach knows (or reasonably ought to know) would adversely affect or damage the reputation or brand of Sanctus or bring Sanctus into disrepute.

14. DATA PROTECTION

14.1 For the purposes of this Clause 14, the terms Commissioner, controller, data subject, personal data, personal data breach, processor and processing, shall have the meaning given to them in the UK GDPR, and supervisory authority shall have the meaning given to it in the EU GDPR.

14.2 Both parties will comply with all applicable requirements of the Applicable Data Protection Laws. This Clause 14 is in addition to, and does not relieve, remove or replace, a party's obligations or rights under the Data Protection Legislation.

14.3 The Parties have determined that, for the purposes of Applicable Data Protection Laws, Coach shall act as an independent controller of the personal data set out in paragraph 1.1 of Schedule 3 (Processing, Personal Data and Data Subjects).

14.4 If the determination in Clause 14.3 changes, the parties shall use all reasonable endeavours to make

any changes that are necessary to this Clause 14 and Schedule 3 (Processing, Personal Data and Data Subjects).

14.5 Without prejudice to Clause 14.2, Coach:

14.5.1 shall process all Client personal data strictly in accordance with its privacy policy in the form it appears at paragraph 4 of Schedule 3 (Processing, Personal Data and Data Subjects) (“Coach Privacy Policy”);

14.5.2 shall not amend the Coach Privacy Policy without Sanctus’ prior written consent;

14.5.3 undertakes, warrants and represents that the Coach Privacy Policy, and any amendments, will at all times comply with Applicable Data Protection Laws and that it will not make any amendments to the Coach Privacy Policy where this would be in contravention of Applicable Data Protection Laws; and

14.5.4 as between the Parties, is solely responsible for ensuring that the processing of Coach Personal Data complies with Applicable Laws, including Applicable Data Protection Laws, and in particular, that all required fair processing information is provided to the relevant data subjects.

14.6 If there are any inconsistencies or conflict between the terms of the Coach Privacy Policy and this Agreement, this Agreement shall take precedence.

14.7 Coach shall indemnify and keep Sanctus indemnified from and against any and all costs, damages and expenses of any kind arising from any claim or demand brought by any person, data subject, Commissioner or supervisory authority as a result of any breach or alleged breach by Coach of any Applicable Data Protection Law or its obligations under liability for losses arising from breaches of this Clause 14.

14.8 The Parties shall comply with their respective obligations under Schedule 3 (Data Processing Agreement) in respect of any transfers and/or processing of personal data undertaken by them in connection with the Services.

15. ANTI-BRIBERY AND CORRUPTION

15.1 Each Party hereby warrants, represents and undertakes to the other Party that it has acted and will act in compliance with all applicable anti-bribery

and anti-corruption laws and regulations applicable to it (the "Anti-Bribery Laws"). Without prejudice to the generality of the foregoing, each Party undertakes not to: (a) offer, promise or give a financial or other advantage to any third party with the intention of inducing that third party to perform improperly a relevant function or activity or rewarding such third party for improper performance; or (b) directly or through a third party offer, promise or give any financial or other advantage to a foreign public official with the intention of influencing such person in their capacity as a foreign public official.

15.2 Each Party shall give to the other Party all reasonable assistance and co-operation as the other Party may require: (a) to enable it to comply with the Anti- Bribery Laws, including informing the other Party of any request by a third party for payment of a bribe in connection with the other Party's performance of its obligations under this Agreement; and (b) in connection with any investigation by a relevant regulator in connection with this Agreement and/or any activities referred to herein.

15.3 Any failure by either Party to perform its obligations under this Clause 15 shall be deemed to be a material breach of this Agreement by such Party, such breach being incapable of remedy and giving the other Party the right to terminate this Agreement with immediate effect on written notice.

16. NON-SOLICITATION

16.1 In order to protect the legitimate business interests of the Parties, each Party agrees that it shall not (and shall procure that no member of its Group shall), during the Term and for a period of twelve (12) months thereafter, solicit, attempt to solicit, induce or employ any officer, employee, agent, consultant or contractor of the other Party (or any member of its Group or its subcontractors) who has been involved in any material respect in the provision or receipt of the Services without the prior written consent of the other Party.

16.2 The Parties acknowledge and agree that damages may not be an adequate remedy for any breach by the other Party of the provisions of this Clause 16 and that the non-defaulting Party shall be entitled to seek the remedies of injunction, specific performance or any other equitable relief for any

threatened or actual breach of the provisions of this Clause 16 by the defaulting Party and that no proof of special damage shall be necessary for the enforcement of this Clause 16.

16.3 A Party shall not be in breach of Clause 16.1 as a result of running an advertising campaign that is not specifically targeted at and/ or specifically drawn to the attention of the relevant officers, employees, agents, consultants or contractors of the other Party (or any member of its Group).

16.4 Notwithstanding the foregoing, Coach may contract separately with Coachees outside of the Services but only where such Coachee has made a specific request for such independent coaching and Sanctus has been informed in writing by Coach.

17. NOTICES

17.1 Any notice to be given by a Party under this Agreement must be in English, in writing and delivered or sent to the address set out in the Commercial Terms, or to such other address as may be notified by a Party to the other Party from time to time giving not less than thirty (30) days' prior notice in accordance with this Clause 17. Any such notice must be effected by one of the following methods:

17.1.1 by hand, which shall be deemed served upon delivery if delivered during Business Hours or at the start of Business Hours on the next Business Day if delivered at any other time;

17.1.2 by prepaid first-class post or airmail post (if the recipient is not in the same country as the sender), which shall be deemed served at the start of Business Hours on the second Business Day following the day on which it was posted; or

17.1.3 by email, which shall be deemed served at the start of Business Hours on the next Business Day after transmission, provided that a copy of the notice is also despatched to the recipient using a method described in Clauses 17.1.1 or 17.1.2 no later than close of Business Hours on the next Business Day after transmission.

17.2 Nothing in this Agreement shall affect the right of service of process in any other manner permitted by law.

18. GENERAL

18.1 Status. These Terms and Conditions are incorporated into this Agreement and apply to the arrangement between the Parties as set out in the Commercial Terms to the exclusion of any other terms that Sanctus may seek to impose or incorporate, or which are implied by trade, custom, practice or course of dealing. Except as expressly set out in this Agreement, all warranties, terms and conditions (whether implied by statute, common law or otherwise) are excluded to the fullest extent permitted by law.

18.2 Entire Agreement. This Agreement contains the entire agreement and understanding of the Parties and supersedes all prior agreements, understandings or arrangements (both oral and written) relating to the subject matter of this Agreement. Each Party acknowledges that it is entering into this Agreement without reliance on any undertaking, warranty or representation given by or on behalf of the other Party other than as expressly contained in this Agreement, provided that nothing in this Clause 18.2 shall limit or exclude the liability of either Party for fraud or fraudulent misrepresentation.

18.3 Further Assurance. The Parties shall (and shall use its reasonable endeavours to procure that any relevant third party shall) execute and deliver such documents and perform such acts as may be reasonably required for the purpose of giving full effect to the rights given and the transactions contemplated by this Agreement.

18.4 Assignment. Sanctus shall not assign, novate, transfer, delegate, subcontract or otherwise dispose of any of its rights and/ or obligations under this Agreement, nor purport to do so, without the prior written consent of Coach. Coach shall be permitted to assign, novate, transfer or delegate its rights and/ or obligations under this Agreement provided that it notifies Sanctus of the same.

18.5 Subcontracting. Coach shall be permitted to subcontract any of its obligations under this Agreement to one or more subcontractors provided that Coach shall remain responsible for the acts and omissions of its subcontractors in connection with the same (subject to the terms and conditions of this Agreement). Coach shall not be responsible or liable

to Sanctus in relation to any goods and/ or services used in connection with the Services which have been provided by any third party which has not been engaged or instructed directly by Coach (irrespective of whether such goods or services are necessary or incidental to the provision of the Services by Coach).

18.6 Waiver. Any failure or delay by either Party in exercising any right or power hereunder shall not constitute a waiver of such right or power unless agreed in writing.

18.7 No Partnership or Agency. This Agreement shall not create, nor shall it be construed as creating, any partnership or agency relationship between the Parties. Coach shall not commit Sanctus to any obligation and shall have no authority to enter into any agreement or arrangement on Sanctus’ behalf without Sanctus’ prior written consent.

18.8 Severability. If any provision contained in this Agreement is, or shall be declared or become, unenforceable, invalid or illegal for any reason, the other provisions of this Agreement shall remain in full force and effect as if the same had been executed without the offending provision appearing therein. The Parties shall negotiate in good faith to agree a replacement provision in place of any such offending provision, such replacement provision to have an equivalent economic and commercial effect to the offending provision.

18.9 Counterparts. This Agreement may be executed as two (2) counterparts and execution of any such counterpart by each Party (which may be by electronic execution including in PDF, JPEG or other agreed format) shall constitute due execution of this Agreement.

18.10 Third Party Rights. This Agreement is not intended to, and does not, give to any person who is not a Party to this Agreement any rights to enforce any provisions contained in this Agreement.

19. GOVERNING LAW AND DISPUTE RESOLUTION PROCEDURE

19.1 This Agreement and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by, and construed in accordance with, English law.

19.2 The Parties respective Contract Managers shall have overall responsibility for coordinating and overseeing the performance of each Party's obligations under this Agreement (including day-to- day liaison between the Parties and relationship management) and shall meet on a regular basis to discuss any issues arising in connection with the Services. The Contract Managers shall use all reasonable endeavours to resolve any disputes between the Parties in good faith.

19.3 In the event that any dispute between the Parties has not been resolved by the Contract Managers within ten (10) Business Days of the matter arising, it shall be referred to the Senior Managers who shall seek to resolve the dispute in good faith as expeditiously as possible and, in any event, within twenty (20) Business Days of the dispute being so referred (or such other period of time as the Parties may agree). If the Senior Managers are unable to resolve the dispute within such period, either Party shall be entitled to refer the dispute for resolution by arbitration in accordance with the remaining provisions of this Clause 19.

19.4 If a dispute is referred for resolution by arbitration in accordance with Clause 19.3, the Parties hereby irrevocably submit to arbitration under the rules of the London Court of International Arbitration to settle the dispute, which rules are deemed to be incorporated by reference into this Clause 19 (except that, to the extent that the terms of this Agreement conflict with those rules, the terms of this Agreement shall prevail).

19.5 Any arbitration commenced pursuant to Clause 19.3 shall be conducted in London and the language of the arbitration shall be English. The arbitration tribunal shall consist of one arbitrator (who shall be a practising barrister and appointed by agreement between the Parties or, in default of such agreement within ten (10) Business Days, by the President for the time being of the Chartered Institute of Arbitrators). The arbitrator may in their sole discretion make such orders and directions including, but not limited to, orders with respect to security or other preliminary relief as they consider to be necessary for the final determination of the matter. The arbitrator shall have the widest discretion permitted under English law when making such orders or directions and any award made by the arbitrator shall be final and binding upon both

Parties. The fees, costs and expenses of the arbitration shall be allocated between the Parties in such manner as the arbitrator in their absolute discretion shall determine. The Parties undertake to keep confidential all awards in any arbitration, together with all materials in the proceedings created for the purpose of the arbitration and all other documents produced by another Party in the proceedings not otherwise in the public domain (save and to the extent that disclosure may be required of a Party by legal duty, to protect or pursue a legal right or to enforce or challenge an award in bona fide legal proceedings before a court or other judicial authority).

SCHEDULE 1

SERVICES

This Schedule 1 sets out the details of the relevant Services which may be provided by Coach to Sanctus and (if applicable) its Affiliates, including the following services (as detailed more fully below) and is subject to change from time to time.

Drop-in Coaching: Fixed Day Model

Specific Client, non-specific coaching Sessions, non-specific Coachee, no agreed number of Sessions:

● Delivered in blocks of three or six Sessions, representing a Half Day or Day;

● 50-minute Session plus a 10-minute break (with an hour’s lunch break for six Session days);

● Fees: £200 per Half Day (block of three Sessions); £400 per Full day (block of six Sessions) -

(only applicable to some existing UK clients);

Drop-in Coaching: Flex Model

Non-specific Client, non-specific coaching Session, non-specific Coachee, no agreed number of Sessions.

● Delivered in separate 50-minute Sessions;

● Fee: £85/ $107 per Session delivered;

● 24-hour cancellation policy.

Boost

A package of three coaching Sessions with the same Coachee to support a specific situation:

● Delivered in packages of three 50-minute Sessions for each Coachee;

● Fee: £85/ $107 per Session delivered;

● 24-hour cancellation policy.

Tracks: Connected Leadership track for Managers

A theme-specific coaching track of a minimum of six Sessions for business managers:

● Delivered in packages of a minimum of six 50-minute Sessions;

● Fee: £105/ $132 per Session delivered;

● 24-hour cancellation policy.

Tracks Premium: Connected Leadership for C-Level

A theme-specific coaching track of minimum of six Sessions for C-level business leaders:

● Delivered in packages of a minimum of six 50-minutes Sessions;

● Fee: £130/ $163 per Session delivered;

● 24-hour cancellation policy; two last-minute unpaid cancellations allowed per Coachee.

Connect & Reflect Workshop

A Coach-facilitated workshop for a group of 20-60 virtual attendees:

● Delivered as a 60-minute event;

● Fee: £390/ $489 per event (including preparation time and a one-off induction); ● One week cancellation policy (Coach is paid in full if less than a week’s notice of cancellation).

 

SCHEDULE 2 

SERVICE LEVELS

1. Sanctus’ offered Coaching Services

1.1. The Coach acknowledges and agrees that the services offered by the Coach are professional and wellbeing coaching services only, and do not constitute counselling or psychotherapy.

Coaches agree that, regardless of their training or licensing, no Services are being provided in Coach’s capacity as a licensed psychologist, psychiatrist, social worker or other medical professional.

2. Professional requirements

2.1. SanctusrequiresallCoachestohavethefollowinginplacebeforeacceptanceasaSanctuscoach:

● A minimum of 500 hours experience of 1-2-1 delivered coaching and supporting evidence of

this.

● Accreditation by a recognised accreditation body (ICF, EMCC, AC, BACP), which must remain

in place during the tenure with Sanctus. Renewed accreditation must be provided on expiry.

● Relevant Professional Indemnity insurance, which covers coaching on a worldwide basis and

which must be kept up to date and applicable for Sanctus’s client base.

2.2. Aspartoftheonboardingprocessandongoing,SanctusrequiresthefollowingofallourCoaches:

● To go through a three-step recruitment and vetting process, including checking references.

● To undergo Sanctus onboarding at their sole cost and expense, including, but not limited to:

○ Setting up a Sanctus email address - and agreeing to corresponding guidelines for usage, a Calendly calendar account and setting up the Sanctus Portal/ Platform;

○ Creating a coach profile, including but not limited to, completing a coach recommendation questionnaire, biography and a headshot photo.

○ Setting up Sanctus Zoom account.

2.3. To agree to mandatory “Supervision” (as defined in the section Development and Quality Assurance below) and to undertake annual ICF-accredited risk and safety training.

2.4. All Coaches are required to upload their relevant documentation to the Sanctus HR System (CharlieHR), where records will be retained. All personal data will be processed and retained in accordance with the contract and our Privacy Policy.

3. Invoicing and Payment

3.1. Monthly invoices, detailing all Sessions delivered in the previous calendar month by Service type, should be emailed to invoices@sanctus.io within one week of the end of each calendar month.

3.2. Invoices should include:

● Coach name, address, email address and organisation (if applicable)

● Invoice date

● VAT number (if applicable)

● Bank details

● Month to which the invoice pertains

● Number of each type of Service Session delivered, with dates and unit cost per Session (as set

out in Schedule 1)

● Total cost per Session type delivered

● Total cost of Services provided

Sanctus offers the option to have Self-Billing whereby Sanctus generates the invoice each month on behalf of the Coach, based on sessions delivered. Please let us know if you would like to move to this - this would mean that Coach does not need to generate invoices each month and send to Sanctus.

3.3. Coaches are required to have a bank or building society account into which funds are remitted.

3.4. Payment will be remitted into the stated bank account within fifteen (15) days of the calendar month end, subject to no disputed items, in which case both Parties will seek to remedy any disputed items as quickly as practicable.

3.5.

4. Session management

4.1. Sanctus’

booked for any minimum number of Sessions per month.

4.2. Coaches are required to keep up to date and accurate information regarding their availability in Calendly.

4.3. Coaching Session duration by Service type is listed below:

1. Drop in: 50 minutes

2. Boost: 50 minutes

3. Tracks: 50 minutes

4. Workshops: 60 minutes

Sanctus reserves the right to add or amend these Service Products and timings. Further details of Service Products can be found in the Coach Handbook.

4.4. Sanctus recommends that all Coaches ensure a minimum capacity of twelve (12) Sessions per month. Coaches can have an unlimited number of slots per month, however Sanctus will cap the maximum number of deliverable coaching Sessions per Coach per month at thirty-six (36) to ensure equity and duty of care to Coaches. Coaches should inform Sanctus of the desired maximum number of coaching Sessions per month if fewer than thirty-six (36).

5. Service booking and delivery 5.1. All

 Coaches are responsible for informing the Sanctus finance team directly of any changes to their

 bank details, by emailing invoices@sanctus.io. Failing to do so in a timely manner may result in

  delay in payment. Sanctus will use dual authentication to confirm changes to bank details.

 responsibility is to promote a compelling range of coaching solutions to improve

 individual wellbeing and organisational health.

Sanctus does not guarantee that Coaches will be

 Coaching Sessions are booked by Coachees through Calendly or the booking platform in place

 at the time, which is managed in the Sanctus portal.

5.2. All Coaching Sessions are delivered online via a Sanctus Zoom account.

 5.3. Sanctus may change its booking or delivery platforms or systems from time to time and in this

 case, guidance will be provided to Coaches. 6. Cancellation and lateness policy 6.1. Coaches will be paid for Coaching Sessions booked and delivered. If a Coachee cancels a booked Session with less than twenty-four (24) hours’ notice of cancellation, Coaches will still be paid for that Session. If a Coachee cancels a booked Session with more than twenty-four (24) hours’ notice of cancellation, the Session becomes available to other Coachees and the Coach will only be paid if the Session is re-booked. 6.2. Coaches will not be paid for any booked Sessions that they cancel. Coaching Sessions should not be cancelled by the Coach with less than twenty-four (24) hours’ notice, unless absolutely necessary and, in this case, the Coach should also notify the Sanctus Coach Booking Coordinator who will try to find an alternative coach. For any cancellations with less than twenty-four (24) hours’ notice, the Coach should contact the Coachee directly to maintain the ongoing relationship. 6.3. If a Coachee has not joined a Coaching Session after five (5) minutes, the Coach should email the Coachee to ascertain whether the Coachee is joining the Session and if they are having technical issues. The Coach should wait up to fifteen (15) minutes from the start of the Session for a Coachee to join a Coaching Session. 6.4. If a Coachee has not joined the online Coaching Session after fifteen (15) minutes of the booked start time, then the Coachee is deemed to have cancelled the Session by way of a no-show with less than twenty-four (24) hours’ notice and the Coach still receives payment in full for the Coaching Session. The Coach should notify Sanctus via the agreed means within twenty-four (24) hours of this no-show.

 6.5. If a Coach needs to cancel a Session due to a high-risk situation, the Coach should inform

 bookings@sanctus.io immediately and follow the Sanctus Risk Policy.

 6.6. If a Coach needs to cancel a Session due to a personal emergency, the Coach should inform

 bookings@sanctus.io as soon as possible and if possible their Coachee.

7. Communication with Coachees

7.1. Any communication from Coaches to Coachees must be via the Coaches’ Sanctus email account.

8. Non-Solicitation

8.1. Coaches may not advertise nor promote their own private business to Sanctus Coachees while they are a Sanctus coach. If a Coachee approaches a Coach with a request for private work, this is only allowable if the service is not one offered by Sanctus, i.e. it is a non-coaching service, such as therapy, counselling, psychotherapy or hypnosis.

8.2. Coachees may recommend Coaches to Coachee contacts for private work, providing that the Coachees being given the recommendation are not employees of the same Client company.

8.3. Coaches may continue to work with Coachees if the Coachee leaves the Sanctus Client’s employment, if the Coachee is no longer employed by a Sanctus Client.

9. Client Coachees and the right to refuse Coaching

9.1. Only Coachees who are employees or personnel of the Client company who has a coaching contract in place with Sanctus can be coached. Coaching Sessions may only be delivered to the person who has booked that coaching Session.

9.2. If during the coaching Session the Coach is made aware of or it has come to their attention that the Coachee has no right to the coaching Session (i.e. the Coachee is not who the email address claims to be or is not an employee of the contracted Client) then the Coach should end the coaching Session immediately and report this to Sanctus.

9.3. Coaches have the right to refuse coaching to anyone who they feel is a threat to their physical, psychological or emotional safety, or the safety of the Coachee. This may be due to physical, verbal or emotional abuse or the threat of the same, or due to a perceived lack of emotional stability or contact with reality, such as a Coachee who is psychotic.

10. Development and Quality Assurance

Sanctus Coaches must take personal responsibility for their continuing professional development. To support high quality coaching, Sanctus has the following development opportunities.

11. Supervision

11.1. All Sanctus Coaches must attend monthly supervision Sessions, either through a Sanctus or private supervisor, based on either:

● Group Sessions of at least thirty (30) minutes per Coach

● Individual Sessions of at least forty-five (45) minutes

11.2. For the first year of being a Sanctus Coach, all Coaches are required to attend Sanctus group supervision Sessions. Sanctus will subsidise the cost of the supervision Sessions, as set out in the Supervision policy.

11.3. After a year of working with Sanctus, Coaches can opt out of Sanctus group supervision and move to a private supervisor. Coaches agree to provide to Sanctus with evidence of this private supervision on an annual basis or on request.

12. Risk Assessment training

Sanctus provides Coaches with mandatory ICF-accredited Risk Assessment training at no cost to Coaches. On completion Coaches will be awarded with a certificate of completion. Coaches are required to complete this as part of their onboarding and before they start working with Sanctus clients. Coaches are also required to attend annual renewal training.

13. Coachee feedback

Each Coach has access to personal feedback, provided by their Coachees, which allows a real-time point of reference for Coaches' developmental areas. Coaches are encouraged to bring the feedback forms to supervision where they can explore any concerns or celebrate successes.

14. Privacy and data protection

14.1. Coaches are required to comply with Sanctus’s Data Processing Addendum in the Coach MSA.

14.2. Sanctus has a duty of care to Coaches, Clients and Coachees with regard to their personal

information.

1. Coach information

By working as a Sanctus Coach, Coaches agree and acknowledge that their information and documentation will be uploaded and stored on CharlieHR (or whatsoever online system or platform is in operation at the time for HR purposes) and retained for a period of seven years after they stop being a Sanctus coach.

Coaches agree and acknowledge that Sanctus may use Coaches’ photographs, biographies and any summaries of coaching experience or specialisation on Sanctus’s platforms and marketing materials during the time for which they are a Sanctus Coach.

2. Client and Coachee information

In order to maintain relevant Coaching credentials, Coaches may provide names and contact details of Coachees to regulatory bodies to verify the number of coaching hours undertaken.

For training, supervision, mentoring, evaluation, consultation and professional development, Coaches may share anonymous coaching topics with other coaching professionals according to ethical coaching standards.

Other Coachee or Client information, including topics discussed, should not be disclosed unless to Sanctus in general terms for a Client. For example the following may be disclosed if required to Sanctus HQ: “Coachees from Client X discussed career development and work prioritisation.” The following is an example of what should not be disclosed: “John Smith from Client X discussed that he didn’t think his manager would ever promote him and felt he was overworked”.

15. Information security

Coaches are required to comply with Sanctus’s Information Security Policy

16. Updates

Sanctus reserves the right to revise and update this information from time to time automatically with written notice. By continuing to provide Coaching Services on behalf of Sanctus, Coach accepts and adheres to these terms.